At Seavanta Marine, we are committed to providing high-quality marine services and protecting your privacy. This Privacy Policy outlines how we manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You can learn more about the APPs on the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is any information that identifies an individual. This may include your name, address, email address, and phone number.
We collect personal information in a variety of ways, including:
- Direct interactions (e.g., phone calls, emails, in-person meetings)
- Our website at www.seavanta.com.au
- Online marketing campaigns
- Publicly available sources
- Cookies and third-party sources
We collect your personal information to:
- Provide marine services to you
- Share relevant updates and marketing materials
- Communicate effectively regarding services and support
You can opt out of receiving marketing communications at any time by contacting us in writing.
When we collect personal information, we aim to inform you of the reasons and intended use where appropriate.
Sensitive Information
Sensitive Information, as defined in the Privacy Act, includes details such as your racial or ethnic origin, political views, religious beliefs, union membership, or criminal history.
We only collect and use sensitive information:
- For the purpose for which it was provided
- For a directly related secondary purpose
- With your consent
- Where legally required or authorised
Third Parties
Whenever practical, we collect personal information directly from you. In some cases, we may receive information from third parties. If this occurs, we will take reasonable steps to ensure you are aware of the information provided.
Disclosure of Personal Information
We may disclose your personal information:
- To third parties for service delivery purposes
- As required or authorised by law
Security of Personal Information
We take reasonable steps to safeguard your personal information from misuse, loss, and unauthorised access, modification, or disclosure.
When your personal information is no longer required for the purpose it was collected, we will securely delete or de-identify it. However, in compliance with legal obligations, we may retain certain client records for at least 7 years.
Accessing and Updating Your Personal Information
You have the right to access the personal information we hold about you and request corrections if necessary. To make such a request, please contact us in writing.
We do not charge for access requests but may apply a small administrative fee for providing a copy of your information. We may also request proof of identity before releasing any data.
Ensuring Information Accuracy
Keeping your information accurate and up to date is important to us. Please notify us of any changes so we can maintain accurate records and continue to provide high-quality services.
Updates to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on our website.
Privacy Complaints or Enquiries
If you have any concerns, questions, or complaints regarding this Privacy Policy, please contact us at:
Seavanta Marine
Phone: 0435 895 070
Email: info@seavanta.com.au
Website: www.seavanta.com.au